This Policy is drawn up by Esther Voituron in the name of the company LEMIA located at Zwijnaardsesteenweg 209 in Gent, under the registration number BE0783.347.056 (hereinafter referred to as “the controller“).
This Policy is in line with the wish of the controller to act transparently, in compliance with its national provisions and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the “General Data Protection Regulation” or “GDPR”).
The controller pays particular attention to the protection of the privacy of its users and therefore undertakes to take reasonable precautions to protect the personal data collected against loss, theft, disclosure or unauthorized use.
“Personal data” means the personal data of the user of the website, so any information relating to an identified or identifiable user. If the user wishes to react to one of the practices described below, he may contact the controller at the postal address or email address specified in the “contact details” section of this Policy.
Which data do we process?
The data controller collects and processes the following personal data according to the methods and principles described below:
- its domain (automatically detected by the controller’s server), including the dynamic IP address ;
- its e-mail address if the user has previously disclosed it, for example by sending messages or questions on the website, by communicating with the controller by e-mail, by participating in discussion forums, by accessing the restricted part of the website by identification, etc..;
- all the information concerning the pages that the user has consulted on the website;
The controller may also collect non-personal data. These data are called non-personal data because they do not directly or indirectly identify a particular person. They may then be used for any purpose whatsoever, for example to improve the website, the products and services offered or the data controller’s advertising.
In the event that non-personal data are combined with personal data, so that identification of the data subjects is possible, such data will be treated as personal data until such time as it is made impossible to link them to a particular person.
Purposes of the processing
Personal data are collected and processed only for the purposes mentioned below:
- ensuring the management and control of the execution of the proposed services ;
- answering the user’s questions;
- performing statistics;
- improving the quality of the website and the products and/or services offered by the controller;
The controller may be required to carry out processing operations not yet provided for in this Policy. In this case, the controller will contact the user before re-using his personal data, in order to inform him of the changes and give him the possibility, if necessary, to refuse such re-use.
Exercise of rights
For all rights mentioned hereafter, the controller can check the user’s identity before granting the right. . The request for additional information by the controller must be done within 1 month after the request made by the user.
Access to the data and copy
The user may obtain free of charge the written communication or a copy of the personal data concerning him that have been collected by the data controller.
The controller may charge a reasonable fee based on administrative costs for any additional copies requested by the user.
Where the user makes such a request electronically, the information shall be provided in a commonly used electronic form, unless the user requests otherwise.
The copy of his data will be communicated to the user at the latest within one month after receipt of the request, except in case of a contrary provision in the GDPR.
Right to “data portability”
The user may at any time request to receive his personal data free of charge in a structured, commonly used and machine-readable format, with a view in particular to transmitting them to another controller, when:
. the data processing is carried out using automated processes; and where . the processing is based on the consent of the user or on a contract concluded between the user and the controller.
Under the same conditions and in the same manner, the user has the right to obtain from the controller that the personal data concerning him will be transmitted directly to another controller of the processing of personal data, insofar as this is technically possible.
The right to data portability shall not apply to processing which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. .
Claims and complaints
If the user has a complaint, it is adviseable to contact the controller directly.
The user can also lodge a complaint with his national control authority, whose details are listed on the official website of the European Commission: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
In addition, action can be undertaken before the competent national courts.
For any question and/or complaint, in particular as to the clear and accessible nature of the present Policy, the user may contact the data controller:
By email: firstname.lastname@example.org
By mail: Zwijnaardsesteenweg 209 – 9000 Gent
Applicable law and competent jurisdiction
This Policy shall be governed by the national law of the main place of establishment of the controller.
Any dispute concerning the interpretation or execution of this Policy shall be submitted to the courts of that national law.
This version of the Policy dates from 25/10/2022.